Associate Director / Manager - Lettings

Lettings Manager – Prime Central London (Knightsbridge)

Hours: Monday – Friday, 8:30am – 6:00pm
Location: Knightsbridge, London
Salary: Dependent on Experience (DOE)

We are seeking an exceptional Lettings Manager to lead our Knightsbridge office, operating at the top end of the Prime Central London (PCL) market. This role requires a highly polished, commercially driven individual with a deep understanding of the premium lettings landscape and the expectations of high net worth clients.

As a key brand ambassador, you will be responsible for driving performance, leading a high calibre team, and expanding market share within one of London’s most competitive and prestigious postcodes.

Key Responsibilities

• Lead, inspire, and develop a high-performing lettings team, fostering a culture aligned with a premium, service-led brand
• Set, manage, and exceed ambitious revenue targets, KPIs, and performance objectives
• Drive new business generation, with a strong focus on winning high-value instructions within Knightsbridge and the wider PCL market
• Deliver exceptional client service to landlords and tenants, reflecting the expectations of a luxury property environment
• Monitor financial performance, ensuring profitability and adherence to budget
• Oversee compliance with all lettings legislation, company policies, and operational procedures
• Handle and resolve escalated client matters with professionalism and discretion
• Analyse competitor activity and local market trends to inform strategic growth plans
• Maintain accurate and timely reporting on performance and pipeline

Candidate Profile

• Minimum 5–10 years’ estate agency experience, with at least 3+ years in a managerial role
• Proven success within Prime Central London or premium markets, ideally with direct Knightsbridge exposure
• Strong track record of winning and retaining high value instructions
• Demonstrable ability to drive market share and consistently exceed targets
• Established network of local contacts, including landlords, developers, and professional introducers
• Excellent appraisal and conversion skills, particularly within the luxury sector
• In-depth knowledge of lettings legislation and compliance requirements
• Highly professional, articulate, and client-focused, with the ability to operate at HNW level
• Strong commercial awareness and understanding of PCL market dynamics

Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.

Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Perks That Make a Difference:

Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.