Receptionist – Sales & Lettings

Location: Canary Wharf

Hours: Monday to Friday, 8:30am – 6:00pm

Salary: £28,090 per annum

Established for over 200 years, Chestertons is a leading London estate agency. Renowned for delivering exceptional customer service and market expertise, Chestertons has built a trusted reputation within the property industry and continues to grow as one of London's most respected estate agencies.

We are looking for a professional and organised Receptionist to support our busy Sales & Lettings office in Canary Wharf. This is a varied and fast-paced role where you will be the first point of contact for clients while providing essential administrative support to both the Sales and Lettings teams. You'll play a key role in ensuring the office runs efficiently and that every client receives a warm, professional welcome.

Key Responsibilities

• Welcome clients, applicants, landlords, tenants and visitors, providing a professional first impression of the branch.

• Answer and direct incoming telephone calls and emails, ensuring enquiries are handled promptly and efficiently.

• Provide day-to-day administrative support to the Sales and Lettings teams.

• Coordinate appointments, property viewings, valuations and meeting room bookings.

• Prepare and maintain property files, marketing materials and office documentation.

• Accurately update and maintain client and property records using the company's CRM system.

• Process incoming and outgoing post, deliveries and general office correspondence.

• Assist with compliance administration and ensure documentation is accurately recorded and filed.

• Maintain a tidy, welcoming reception and office environment.

• Support the wider branch with ad hoc administrative tasks to ensure the smooth running of a busy office.

About You

• Previous experience in a receptionist, front-of-house or administrative role, ideally within property or a fast-paced customer service environment.

• Excellent communication and interpersonal skills with a professional and friendly manner.

• Strong organisational skills with the ability to prioritise multiple tasks effectively.

• High level of accuracy and attention to detail.

• Confident using Microsoft Office and able to learn new systems quickly.

• A proactive team player who enjoys working in a busy, customer-focused environment.

• Professional, reliable and able to handle confidential information with discretion.

This is an excellent opportunity to join a successful and supportive team in one of Chestertons' busiest London offices, where no two days are the same and you'll gain valuable experience across both Sales and Lettings.

Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.

Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Perks That Make a Difference:
Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.