Lettings Negotiator / Senior Lettings Negotiator / Associate

Location: Covent Garden, London

Hours: Monday to Friday, 8:30am – 6:00pm, plus 1 in 3 Saturdays (10:00am – 4:00pm)

Salary: £18,000–£22,000 basic salary, with uncapped commission offering excellent earning potential.

Travel or Car Allowance: Depending on your level, you'll receive either a £2,500 annual travel allowance or a £5,000 annual car allowance.

Build Your Property Career with Chestertons

At Chestertons, our people are at the heart of everything we do. We're looking for an ambitious, customer-focused Lettings Negotiator to join our successful Covent Garden team. Whether you're starting your property career or looking to take the next step, this is an opportunity to work in one of London's most exciting property markets with a brand renowned for excellence.

If you're motivated by building relationships, enjoy working in a fast-paced environment, and thrive on achieving results, we'd love to hear from you.

What You'll Be Doing

As a Lettings Negotiator, you'll help connect landlords with the right tenants while delivering an exceptional customer experience from the first enquiry through to a successful let.

Your responsibilities will include:

• Registering new applicants and understanding their property requirements.

• Matching applicants with suitable properties and arranging viewings.

• Building strong relationships with landlords, tenants, and prospective clients.

• Delivering outstanding customer service throughout every stage of the lettings journey.

• Managing offers, negotiating terms, and progressing deals through to completion.

• Keeping clients informed with clear, proactive communication.

• Identifying opportunities to generate new business and grow your portfolio.

• Working towards and exceeding individual and team performance targets.

• Maintaining accurate records using our CRM systems and ensuring compliance with company processes.

What We're Looking For

We're looking for someone who is:

• Passionate about delivering exceptional customer service.

• Confident communicating with people from all backgrounds.

• Highly motivated, target-driven, and eager to succeed.

• A natural relationship builder with excellent negotiation skills.

• Organised, proactive, and able to manage multiple priorities.

• Resilient, positive, and enthusiastic in a fast-moving environment.

• A collaborative team player who enjoys contributing to a high-performing office.

Why Join Chestertons?

Joining Chestertons means becoming part of one of London's most established and respected estate agencies. We invest in our people, celebrate success, and provide the training, support, and career progression opportunities needed to help you achieve your potential.

If you're ready to build a rewarding career in London's property market, we'd love to welcome you to our Covent Garden team.

Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.

Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Perks That Make a Difference:

Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.